I wrote a post a few weeks ago about how much time we spend in conversations without listening to the person we are speaking to. I have been thinking about this since. Specifically, about how essential it is to being a human that we have the ability…
We can all agree, that the way we work has dramatically changed from life as we once knew it. Google and Microsoft have set remote working until Summer 2021, and the likes of Twitter and Shopify have moved to fully remote working indefinitely.
What does bring your whole self to work actually mean? Are we kind enough to the people we work with to follow through on this promise? As an employer, I think it means this. Creating an environment that encourages people to truly turn up and be…
Proactive Customer Success is still a relatively underutilised discipline within the B2B SaaS space. But, are those truly embracing the power of CS the future-proofers? I’ve seen the pandemic create an environment of risk aversion, and as we all…
So, another lockdown to navigate and the impact that brings personally and from a business perspective. I have to hand it to the team at Propel, they have all reacted very positively. We had settled into a happy rhythm of spending a couple of days a…
An event we recently supported was 'She Has No Limits’ co-run by Equal Talent, which was a one-day virtual conference to help professional women get their careers back on track and thrive. We decided to buy tickets for 3 amazing women who we have…