Minimise churn and maximise the lifetime value of your customers with a customer success team you can rely on.

Setting up a customer success (CS) team is vital for the ongoing success of your products and services, particularly if your brand follows a subscription-based or Software as a Service (SaaS) business model. Today’s Customer Success Managers (CSMs) need to be proactive, agile and data-driven. As leading customer success manager recruiters, we have the established talent networks and expertise needed to place experienced CSMs with all the right attributes. We understand the necessary makeup of CS teams, making us ideally placed to support your CS hiring requirements.

Whether you need a proven Customer Success Manager or a dynamic Head of Customer Success, we can support your recruitment with candidates that offer the right skill set, personality, experience and motivation level. Our talent consultants can take away the guesswork and hassle of setting up a customer success team.

Similar functions

Looking to fill similar positions? We place high-quality candidates in senior roles across various similar functions. That means we can provide a full-service solution to meet all your business needs.


Maintain long-lasting and mutually beneficial business partnerships with the right type of talent to fill your partnership manager jobs. Make us your recruitment partner of choice.


Close sales more efficiently with the prospecting and qualifying skills of an experienced, highly motivated pre-sales team. Our pre-sales recruitment solutions are guaranteed to elevate your sales functions.

SE & Operations

Sell your products and brand effectively with a hand-picked sales enablement team that excels at communicating with your stakeholders. Together, we can help you build the ultimate sales enablement team.

As leading customer success recruiters based in London, we’re as proactive about finding CS talent as our hires are at driving customer success.

Effective customer success can be the difference between a satisfied, growing customer base and unsustainable churn. Proactive CS teams play a vital role in delivering proactive insights and recommendations to customers, enhancing their experience, strengthening their brand loyalty, and increasing their lifetime value. As experienced customer success manager recruiters, we understand what makes a CS team tick. With the support and knowledge of our talent consultants, you can source high-calibre CSMs that are motivated to drive your success. 

Whatever the scope and scale of your customer success ambitions, we can provide best-in-class talent to drive your campaigns forward. Over the course of our 20-year tenure as proven customer success manager recruiters, we’ve placed countless CSMs across many fast-growth scale-ups worldwide. We can do the same for you.


At Propel we focus on relationships, not transactions. Our range of solutions is built to work around you, your candidates, and your mutual happiness. Whether you’re a fast-growth start-up, an international tech business, our twenty plus years’ experience, our expertise, and our long-standing relationships make us the perfect partner for your recruitment needs.

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