Customer Success Manager - Austin

35789
  • $90,000 - $110,000 + Equity
  • Austin
  • Permanent
A fast-growing Series B tech company is hiring a Customer Success Manager to help deliver
complex construction projects using game-changing AI and Computer Vision.
Customer Success Manager – Austin – $90–110k USD base (negotiable) + equity
Remote with the requirement to travel to client sites
Must be able to drive

They’re helping contractors save time and boost margins by turning site data into real-time
insights—using just hard hat cameras and seriously clever software. Already deployed across
the US, UK, and Europe, their solution is proven, sticky, and scaling fast.
This is a high-impact role for a construction professional who’s passionate about innovation
and ready to pivot into tech. If you’ve got boots-on-the-ground experience delivering major
commercial projects and love solving problems, this could be your bridge from site life into a
strategic, customer-facing role in software.
You’ll collaborate with delivery teams, advise senior stakeholders, and play a key role in
embedding new tech into some of the largest contractors in the country. The role is varied,
collaborative, and gives you a front-row seat in the ConTech revolution.
What You’ll Be Doing:
• Onboard and support construction teams using a cutting-edge AI platform
• Train and coach site teams on daily usage and best practices
• Build long-term relationships with key stakeholders (from Project Engineers to PMs to
Directors)
• Work closely with Product and VDC teams to relay user insights and shape feature
development
• Own a portfolio of enterprise projects, driving adoption, success, and growth
• Travel to customer sites, representing the company on the ground
What They’re Looking For:
• 4+ years of hands-on construction experience (e.g. Project Engineer, PM, Site
Superintendent)
• Ideally 2+ years in a customer-facing role (Customer Success, BD, Consulting, etc.)
• Excellent communication and stakeholder management skills
• Proactive, solutions-oriented, and excited by innovation
• Based in the Austin area and open to regular site travel
The Package:
• $90–110k USD base salary
• Equity in a rapidly growing ConTech company
• Flexible working and high autonomy
• Clear growth track into senior CS, product, or strategic roles

Apply for this role