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Technical Director - Tech Consultancy - Enterprise Background - £110,000 + Bonus

  • London ,
  • Perm

Job Overview

A Technical Director is required to join a fast growing, multi award winning Digital Agency/Consultancy that are leaders in combining technology and lean product delivery to support their clients. 

You’ll be working as part of the senior management team and have full accountability for technical delivery, strategy and governance within your division. Leading and supporting my clients largest enterprise accounts with their digital transformation journey.

This portfolio consists of a relatively small number of large, complex accounts. These are typically multi-vendor environments, working alongside the clients digital and IT teams on large programmes of work using scaled agile practices such as SAFe (or similar). Success will rely on leading and supporting the delivery teams to ensure their processes put the efficacy of technology at the heart of their clients’ businesses.

Job Description

Commercial Delivery;

• Accountable for all technical delivery, including associated proposals and estimates
• Build and nurture an effective subset of the Technical Product Delivery team to work alongside New Business on pitches and proposals
• Holding Technical Account Leads to account for the performance of their teams
• Responsible for quarterly reviews with clients and understands client business objectives
• Working with the Client Director to deliver against the existing business targets
• Works with the New Business team to achieve the new business revenue target
• Reporting performanceto Exec Level and delivering against business-wide KPIs in line with the one-year plan
• Ultimate responsibility for managing and successfully resolving technical escalations within your division

Service Delivery;

• Responsible for evolving the delivery model, incorporating feedback both internally and externally
• To share knowledge and processes with the Technical Directors
• Empowering delivery teams to maximise the value delivered to clients within the delivery model
• Accountable for evolving and implementing governance processes
• Works with the Director of Growth to develop and continuously improve specialist go to market, pitch and proposal strategies
• Works with the Operations Team to forecast roles required to deliver the pipeline of new and existing business
• Accountable for the successful onboarding for Technical Account Leads, including allocating them to accounts and ensuring they are successful in their role
• Mentoring and supporting Technical Account Leads as part of succession planning
• Leverages MSQ capabilities to improve the efficacy of solutions for existing clients

Line Management;

• Development of direct reports: monthly catch ups, monitor employee engagement through catch ups, feedback and goal setting
• Wellbeing: Sickness recording, ensuring individuals are taking holidays
• Finance: Responsible for managing budgets, carrying out salary reviews
• Department development: Inputting into departmental roadmaps
• Involvement in recruitment and onboarding processes for the department
• Actively looking for ways to improve people processes with the support of the HR team
• Involvement with complex people challenges
• Attend HR training sessions and work with HR to understand policies and how best to support direct reports

What you’ll bring
In order to flourish in this role, you’ll need the following;

• Extensive experience in the successful delivery of large scale programmes of work in an agency environment
• Strong technical background
• Experience and knowledge of agile practices – managing large teams working within a framework such as SAFe
• Experience managing and governing delivery teams
• Strong commercial acumen
• Able to negotiate strongly with clients
• Strong interpersonal skills with the ability to manage large teams
• To be capable of building strong relationships with anyone in our business
• A proactive strategic thinker, with a curiosity to continuously improve their Centre of Excellence
• Resilient, with the ability to keep others motivated despite the situations
• Able to perform calmly and logically under pressure
• Exceptionally self-motivated and directed
• A great communicator, who is confident to solve problem

Contact Details

Joe.beazley@propellondon.com

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