Operations Deal Desk Support
** Customer Support Associate - 6 month contract - Inside ir35 - Start ASAP **
My client is a leading Fintech and are hiring for 4 x Customer Support Associates to join their growing Customer Support Team team in our London HQ to support their global growth.
They are looking for someone who is highly motivated, detail-oriented and confident in collaborating cross-functionally with internal teams throughout the organisation. Within this role, you will be working with teams such as Sales, Legal, Risk, Onboarding and Finance.
What you will be doing:
? Respond to inbound requests from the Sales team related to merchant change requests
? Supporting with the internal termination process and communicating with the merchant once completed
? Work closely with internal stakeholders to manage request end to end
? Respond to internal inquiries related to cases
? Manage multiple internal stakeholders while delivering exceptional service
If you are interested please get in touch!
Contact me on:
020 3965 7864