Insights

09 Dec 2020

Here’s why you should be hiring for 2021 NOW!

After the days have seemingly crawled past over the last nine months, the festive season is here and we look to 2021. However, now is not the time to stop. Edtech has to start planning for the new year – and hiring now!   We’ve seen...

07 Dec 2020

Leading without Listening…no chance!

I wrote a post a few weeks ago about how much time we spend in conversations without listening to the person we are speaking to.   I have been thinking about this since. Specifically, about how essential it is to being a human that we have...

03 Dec 2020

Future of working: Software Engineering

We can all agree, that the way we work has dramatically changed from life as we once knew it. Google and Microsoft have set remote working until Summer 2021, and the likes of Twitter and Shopify have moved to fully remote working indefinitely.   Software Engineers...

16 Nov 2020

Bringing your whole self…

What does bring your whole self to work actually mean? Are we kind enough to the people we work with to follow through on this promise?   As an employer, I think it means this. Creating an environment that encourages people to truly turn up and...

11 Nov 2020

3 Reasons Why Customer Success is Important Now Than Ever Before…

Proactive Customer Success is still a relatively underutilised discipline within the B2B SaaS space. But, are those truly embracing the power of CS the future-proofers? I’ve seen the pandemic create an environment of risk aversion, and as we all know, uncertainty is bad for business. So, is...

09 Nov 2020

Looking towards 2021…Hiring at Propel

So, another lockdown to navigate and the impact that brings personally and from a business perspective.   I have to hand it to the team at Propel, they have all reacted very positively. We had settled into a happy rhythm of spending a couple of days...